Status enquiry
Recognise an enquiry and combine available information for an answer.
Handle status enquiries and documents with clear hand-offs.
A focused case can recognise enquiries, classify information and prepare the right next step.
Possible focused starting points
Document intake
Classify documents and hand them to the intended process.
Exception
Route unclear or sensitive cases visibly to a responsible person.
Example workflow for assessment · not customer evidence
- Intake
- Status enquiry or incoming transport document
- Source
- Match approved status data or document type
- Prepared result
- Prepare an answer or next process stage
- Responsibility
- Dispatch reviews unclear cases
Not included: unchecked booking or status changes
How working together runs.
AI process assessment
A written result: the workflow goal and scope, how sensitive the data is – and a clear recommendation for or against a pilot.
€3,900net
Process pilot
A focused test run in your daily work. Together we define beforehand how success is measured. · about 4–6 weeks
from €12,000net
Production workflow solution
The workflow runs in regular operation: with documented exceptions, monitoring and a defined route back to people. · about 8–14 weeks
from €35,000net
€1,500 of the process assessment is credited towards a pilot from €12,000 if the scope stays the same and the order is placed within 45 days.
No blind system action
Interfaces, data classes and exceptions are reviewed before any production action.
Does the case fit the chatbot or a project?
The two finders separate website questions from workflows involving documents or system actions.