Product question
Find approved product information and prepare an answer.
Handle product questions and technical documents in a controlled way.
A first case can start where information is searched, transferred from documents and handed to sales or service.
Possible focused starting points
Document
Recognise incoming documents, classify them and route them for review.
Quotation
Provide existing data in a structured form for human quotation preparation.
Example workflow for assessment · not customer evidence
- Intake
- Enquiry with an item number or data sheet
- Source
- Match approved product information
- Prepared result
- Prepare an answer or quotation data
- Responsibility
- Sales or service reviews and decides
Not included: automatic approval in the ERP
How working together runs.
AI process assessment
A written result: the workflow goal and scope, how sensitive the data is – and a clear recommendation for or against a pilot.
€3,900net
Process pilot
A focused test run in your daily work. Together we define beforehand how success is measured. · about 4–6 weeks
from €12,000net
Production workflow solution
The workflow runs in regular operation: with documented exceptions, monitoring and a defined route back to people. · about 8–14 weeks
from €35,000net
€1,500 of the process assessment is credited towards a pilot from €12,000 if the scope stays the same and the order is placed within 45 days.
Technical review remains necessary
Legacy, CRM and ERP interfaces are assessed separately. Automated approvals are not assumed.
Does the case fit the chatbot or a project?
The two finders separate website questions from workflows involving documents or system actions.